Follow the password recovery procedures for UniTS online services (Microsoft365, Esse3, Moodle, etc.) according to your user category.

Use the password recovery service by entering:

• your username matricola@ds.units.it 
• the phone number registered in Microsoft 365 (your office landline or mobile phone), with no spaces between the digits.

Choose a new password that is at least 12 characters long and different from those previously used.

Students with at least one enrolment or pre-enrolment starting from the 2023–2024 academic year

Follow the password reset procedure for UniTS online services (Microsoft Teams and other Microsoft 365 services, Esse3, Moodle, etc.).

Use the password reset service by entering:

• your username s……@ds.units.it
• the mobile phone number registered in Esse3, with no spaces between the digits.

Choose a new password that is at least 12 characters long and different from those previously used.

If you want to replace your device and remove Microsoft Authenticator, follow the instructions on how to remove Microsoft Authenticator.

Users who are only registered, or students enrolled before the 2023–2024 academic year

Registered user only: a user who has not yet paid the first instalment of the tuition fees for a degree programme.

Request assistance by email:

• attach a copy of the front and back of your identity document
• provide the document serial number and a phone number
• follow the instructions you will receive

Contact helpesse3@amm.units.it