Phishing is a scam technique aimed at stealing personal data (such as passwords or card numbers) by pretending to be a trusted entity through emails, SMS, or instant messages.

How to recognise it:

• Suspicious or unknown sender
• Messages creating urgency (e.g. 'Update your account now to avoid it being blocked')
• Grammatical errors or unusual links
• Unexpected or unusual attachments

What to do:

• Do not click on suspicious links
• Do not download questionable attachments
• Report the message to IT support"**

Malware (malicious software) includes viruses, trojans, spyware, and ransomware. It can damage your device, steal data, or block access to your files.

How it spreads:

• Downloading software from unofficial websites
• Opening infected attachments
• Visiting compromised websites

How to protect yourself:

• Keep all your devices up to date
• Install and update antivirus software
• Run regular scans
• Avoid using unverified USB devices

Digital scams can arrive via email, social media, or websites. They promise easy money or ask for financial contributions for fake emergencies.

Common examples:

• Fake prizes or lotteries
• Suspicious 'job offers'
• Requests for money or invoice payments from compromised contacts

What to do:

• Always verify the source through alternative channels (e.g. by phone or another business email)
• Never provide banking details via email
• Contact support if you are unsure"

Login details (username and password) are often the main target of attacks. Once stolen, they can be used to access emails, documents, or restricted services.

How to avoid this:

• Use complex and different passwords for each service
• Do not use your University credentials on other websites
• Do not save passwords in the browser unless it is protected