Inclusive and accessible tourism to meet the needs of people with disabilities and elderly people with limitations due to age and health problems: this is the aim of the new project ‘DATIS: Digital Frontiers for Inclusive Tourism’, involving the Department of Political and Social Sciences (DiSPeS) at UniTS.

The kick-off meeting of the two-year project, financed with over one million euros from the Italy-Slovenia Interreg Programme 2021-2027, was held on 28th May in Ljubljana, at the Beletrina publishing house.

The actions planned aim to improve digital accessibility and social inclusion in tourism in the cross-border region through an innovative, multidisciplinary and participatory approach, including the definition of guidelines and shared strategies.

Other matters planned include organising training workshops for tour operators, setting up a web portal on the accessibility of tourist services and implementing two pilot actions at the museums of San Michele sul Carso and the industrial heritage of Aidussina to test innovative solutions for users with different types of disabilities.

The project is led by Beletrina, a leading Slovenian organisation in the field of publishing and digital innovation, and sees as partners, in addition to DiSPeS, the regional agency PromoTurismoFVG, the consortium of social cooperatives Il Mosaico, the Tourist board of Nova Gorica and the Vipava Valley, and the Union of the Blind and Partially Blind of Slovenia. They are joined by the Municipality of Sagrado and Aidussina.

The DiSPeS, under the scientific direction of Prof. Moreno Zago, professor of Tourism Analysis and Planning and of Cross-border Relations and Local Development, will contribute to the administration of quantitative and qualitative questionnaires on travel experiences, the identification of best practices, and the analysis of the potential of the tourism sector.

He will also be responsible for the development of guidelines and a multilingual handbook on digital accessibility for tourist and institutional operators and for communication and dissemination activities of the results.

The project aims to reach a wide catchment area and to raise awareness among institutions and operators on the importance of digital accessibility and social inclusion.